Contact information
Store Address, Phone & Email
NEMO Equipment is operated by nemoequipmect.
Last updated: September 19, 2026
The following reference explains the information, actions, and safeguards involved.
Reference 1: Contact details
Email: support@nemoequipmect.shop
Phone: 404-987-9500
Business address: 2537 Elk Creek Rd, Deep Gap, North Carolina, 28618, United States
Reference 2: Business identity
nemoequipmect operates the brand and online store at nemoequipmect.shop. The domain, support channel, and business details on this page are the official public contact points for this storefront.
Reference 3: Order support
Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.
Reference 4: Business hours
Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.
Reference 5: How we respond
Contact support@nemoequipmect.shop or 404-987-9500. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.
Reference 6: Returns and delivery questions
Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.